Refund Policy

1. What's covered

• First payment on a new paid plan (Seeker, Sadhak, or any family-plan tier).
• Within 7 calendar days of that first payment.
• Full refund— we don't pro-rate or deduct usage fees during this window.

2. What's not covered

• Renewals after the first billing cycle.You can cancel future renewals at any time from your account, but past cycles aren't refundable.
• Cancellations after day 7.Your subscription continues to the end of the paid period; we won't auto-charge the next cycle once cancelled.
• The free tier — no charges, nothing to refund.
• Accounts terminated for abuse. Violations of the Terms (multi-account abuse, scraping, harassment) forfeit refund eligibility.

3. How to request

1. Email support@adityadrishti.com from the email address on your account.
2. Subject line: Refund request.
3. Tell us your account email and the date you signed up. A reason is appreciated but not required.

We aim to acknowledge requests within 1 business day.

4. Timeline

• We initiate the refund via Razorpay within 2 business days of your request.
• Funds typically land back on the original payment method within 5–7 business days. Some banks and card networks take longer.
• You'll receive a confirmation email when the refund is processed.

5. After the refund

Your account access ends when the refund is processed. Saved charts and conversation history remain in our database per the Privacy Policy's retention rules unless you also request deletion.

6. Exceptions & goodwill

Past the 7-day window, we may still issue partial or full refunds on a case-by-case basis — e.g. accidental double-billing, extended service outage, or a documented technical failure that prevented you from using a feature you paid for. Email us; we handle these honestly.

7. Disputes

If you believe you've been wrongly charged or denied a refund, please write to us before initiating a chargeback. We resolve nearly all disputes via email within a few days — chargebacks add weeks of process for both sides.